uCertify

Customer Review

Few weeks ago, I got a chance to review uCertify’s Effective Help Desk Specialist Skills for 15 days. As to the content, course covers a combination of both hard skills and soft skills that a help desk personnel needs to succeed. Soft skills include communication, personal, training, and writing skills while hard skills include technical, security, troubleshooting, and business skills. The Effective Help Desk Specialist Skills course contains flashcards & quizzes. There is no limit to the number of times learners can attempt these. Flashcards help master the key concepts and the glossaries define the key terms. The course also contains full-length practice test. These tests closely follow the exam objectives and are designed to simulate real exam conditions. Each course has a number of test sets consisting of hundreds of items to ensure that learners are prepared for the certification exam. I would recommend this course to everyone.

Vullnet Idrizi
IT Help Desk

I reviewed uCertify's Project Management for Engineering and Technology: First Edition course. This training takes its language directly from the PMI book it is based on.

Danielle Levsky
Learning Technologist

As an expert reviewer of the uCertify Developing Cybersecurity Programs and Policies course curriculum, I’ve found that it provides a thorough overview of professional learning topics and resources required for developing a cybersecurity strategy within an organization.

Zoe Braiterman
Research Associate
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